Frequently Asked Questions
Currency & Payments
What currency do you charge?
Chalé Socks are priced in(GHS) Ghana Cedis and all major currencies.
Mode of Payment
Customers resident in Ghana may pay via MTN MobileMoney (MoMo), PayPal, ApplePay or Card payment online. We accept International payment: Visa, MasterCard & American Express, etc. The instructions will show up at the checkout page.
Returns & Refund
Returns
Any unopened pair may be returned within 30 days from the time of receipt. Please note, shipping costs not included.If you have any questions, please email us and we’ll be more than happy to take care of you hello@chalesocks.comRefunds
Contact us at hello@chalesocks.com and we’ll look into the matter straight away! As a rule of thumb we will refund the cost of the faulty pair of socks from your original order. Shipping costs are not included.Bulk Order
If you’d like to make a bulk order for a Shop /Family/Corporate Events/ Weddings etc. We’d love to chat ! Drop us a line, we will provide tailored packages to fit. hello@chalesocks.comGeneral Questions
Who owns Chalé Socks?
Chalé Socks, founded by brothers Kudjo and Mawunyo, is one of the marquee brands of Chale Clothing Limited
Socks Sizes?
Men sizes US 7-13, UK 6.5-12.5, EU 40-46
Women sizes US 5-10 , UK 3-8, EU 36-41
How should I wash my socks?
To gain the maximum amount of life out of our socks we recommend that you follow these wash instructions:
1. Turn socks inside out
2. Wash your socks together with no other laundry on a low cycle with cold water and minimal detergent.
3. Hang dry for the best results or if necessary place them in the dryer on a light tumble.
Where are the socks made?
Chalé Socks are designed in Ghana at our studio in Tema and currently manufactured by expert sock makers in Turkey, following strict ethical and responsible standards. Our goal is to establish production in Africa in the near future.